KPN, a major telecommunications provider in the Netherlands, faced the challenge of reimagining its real estate portfolio in response to shifting work patterns. With the rise of hybrid working, KPN decided to consolidate several office locations, aiming to reduce costs by increasing space utilization. However, the company had two critical priorities: ensuring that team collaboration remained strong and minimizing any additional commute burdens on their employees.

Merging office spaces while maintaining a high level of employee satisfaction and operational efficiency posed a complex challenge. KPN’s leadership was concerned that reducing the number of offices might disrupt collaboration between teams that relied on close interaction. Additionally, the company wanted to avoid making employees' commutes significantly longer, which could impact morale and productivity. KPN needed a solution that would not only enable them to use their office spaces more efficiently but also preserve the intricate team dynamics that had developed over time, all while keeping their workforce happy.

Through Offilancer’s tailored approach, KPN successfully navigated the complexities of their office consolidation. The result was a real estate portfolio that was not only more cost-effective but also aligned with the company’s operational needs and employee well-being. The merge was a key part of this transformation, serving as a prime example of how Offilancer’s AI-powered platform can deliver strategic space planning solutions. By balancing KPN’s goals, we helped them create a future-ready real estate strategy that enabled the company to thrive in the hybrid working era.